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Why embracing the patient portal will save your practice time and money.

Train your staff first, teach them how using the portal will make their jobs easier and save the practice money, and then encourage your staff to talk to patients about it routinely. Every single patient should be asked at check-in, “Are you using our EHR?” If they aren’t, staff should understand why so they can offer help, and encourage its use.

1/24/2017